Terms and Conditions for AprilChic

Last Updated: 27.05.2023

These Terms and Conditions of Sale (“Terms”) govern your use of the AprilChic online store and the purchase of clothing and related products (“Products”) from AprilChic (“we,” “us,” “our,” or “AprilChic“). By accessing or using our website (the “Website”) and purchasing Products from us, you agree to be bound by these Terms.

1. Acceptance of Terms

1.1. By accessing the Website and placing an order for Products, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with these Terms, please do not use our Website or purchase our Products.

1.2. We reserve the right to update, modify, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms regularly to ensure that you are aware of any changes.

2. Product Information

2.1. Product Descriptions: We make every effort to accurately display and describe our Products, including their colors, sizes, and features. However, we cannot guarantee that your device’s display accurately reflects the Products’ colors. The actual colors may vary.

2.2. Pricing: Prices for Products are displayed on the Website and are subject to change without notice. The prices listed are in the currency specified on the Website and do not include applicable taxes, shipping, or handling charges, which will be added to your order total.

3. Placing Orders

3.1. Eligibility: You must be at least 18 years old to place an order on the Website. By placing an order, you represent that you are of legal age to enter into a binding contract.

3.2. Order Acceptance: Your order is an offer to purchase Products from us. We reserve the right to accept or decline your order at our sole discretion. Once we accept your order, a confirmation email will be sent to the email address provided during the ordering process.

3.3. Payment: Payment for Products and any applicable taxes, shipping, or handling charges must be made at the time of purchase. We accept the payment methods specified on the Website. Payment details are encrypted for security purposes.

4. Shipping and Delivery

4.1. Shipping Costs: Shipping costs and delivery times will vary depending on your location and the shipping method selected during the checkout process. The applicable shipping costs will be displayed before you confirm your order.

4.2. Risk of Loss: The risk of loss or damage to Products passes to you upon delivery to the address provided during the ordering process.

5. Returns and Exchanges

5.1. Return Policy: We want you to be satisfied with your purchase. Please review our Return Policy on the Website for detailed information on returns, exchanges, and refunds.

6. Privacy and Data Protection

6.1. Privacy Policy: Your use of the Website and the collection and use of your personal information are governed by our Privacy Policy. By using the Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

7.User Accounts and Registration:

Explain the process of user registration, including the creation of accounts, usernames, and passwords.

Describe the user’s responsibility to maintain the confidentiality of their account information.

Outline the circumstances under which you may suspend or terminate user accounts.

8.Customer Reviews and Feedback (Including Trustpilot Reviews):

Discuss your policy regarding customer reviews, including how reviews from platforms like Trustpilot are moderated and published.

Explain the importance of honest and respectful feedback from customers, both on your website and on external review platforms.

Outline the role of external review platforms, such as Trustpilot, in collecting and showcasing customer feedback.

Clarify that customers can also provide feedback directly on your website and how these reviews are managed.

Mention any specific guidelines or criteria for customer reviews to ensure they are constructive and relevant to the product or service.

Emphasize your commitment to transparency and the use of reviews to improve the shopping experience for all customers.

Including Trustpilot in your terms and conditions helps customers understand the role of external review platforms and builds trust in your commitment to honest and impartial feedback.

8. Contact Information

10.1. If you have any questions or concerns about these Terms or any aspect of our Website or Products, please contact us at: [email protected]

9. Entire Agreement

11.1. These Terms constitute the entire agreement between you and AprilChic and supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether oral or written.

By using our Website and purchasing our Products, you acknowledge that you have read, understood, and agree to these Terms and Conditions of Sale.